Terms & Conditions

These General Terms and Conditions of Use govern the access to and use of artemest.com. The access to and use of this web site as well as the purchase of products on artemest.com are based on the assumption that these General Terms and Conditions of Use have been read, understood and accepted by you.

This web site is managed and maintained by ARTEMEST S.r.l. (hereinafter "ARTEMEST"), with registered office in Milan (20123 - Italy), Piazzale Cadorna n. 6, number of registration at Milan Companies Register and VAT number 08791160966, share capital paid for EUR 1.282.490,01. The business office is based in in Milan (20144 - Italy), Via Savona n. 97, phone n. +39.02.36634040 and fax n. +39.02.36634042.

Request for further information can be made through our Customer Care by sending an e-mail to info@artemest.com. If you need any assistance, go to the Customer Care area, where you will find information on orders, shipping, refunds and returning products purchased on artemest.com, a registration form, tips and other general information on the services provided by ARTEMEST.

For any other legal information, go to the sections: General Terms and Conditions of Sale, Return Policy and Privacy Policy. From time to time ARTEMEST may amend or simply update all or part of these General Terms and Conditions of Use. Any amendment or update of the General Terms and Conditions of Use shall be posted for our users on the Home Page of artemest.com as soon as such amendments or updates have been made and shall be binding as soon as they are published on the web site in this section. Therefore, you should regularly access this section on the web site in order to check the publication of the most recent and updated General Terms and Conditions of Use. If you do not agree to all or part of our General Terms and Conditions of Use, please do not use our web site.

The access to and use of artemest.com, including display of web pages, communication with ARTEMEST, downloading product information and making purchases on the web site, are carried out by our users exclusively for personal purposes, which should in no way be connected to any trade, business or professional activity. Remember that you will be liable for your use of artemest.com and its contents. ARTEMEST shall not be considered liable for any use of the web site and its contents made by its users that is not compliant with the laws and regulations in force. In particular, you will be liable for communicating information or data which are incorrect, false or concerning third parties (in the event such third parties have not given their consent) as well as for any improper use of such data or information.

1. Privacy Policy

We recommend that you read the Privacy Policy which also applies in the event that users access to artemest.com and use the relevant services without making purchases. The Privacy Policy will help you understand how and for what purposes ARTEMEST collects and uses your personal data.

2. Intellectual property right

All content included on this site, such as works, images, pictures, dialogues, music, sounds, videos, documents, drawings, figures, logos, menus, web pages, graphics, colours, schemes, tools, fonts, designs, diagrams, layouts, methods, processes, functions and software (hereinafter collectively, the "Content"), is the property of ARTEMEST and/or its licensors, and is protected by national and international copyright and other intellectual property laws. You may not reproduce, publish, distribute, display, modify, create derivative work from, or exploit in any way, in whole or in part, the Content without the prior express written consent of ARTEMEST and/or of its licensors as the case may be.

ARTEMEST and/or its licensors, as the case may be, shall have the exclusive right to authorize or prohibit in their sole discretion any reproduction, publication, distribution, display, modification, creation of derivative work from, or exploitation in any way of, in whole or in part, the Content. ARTEMEST and/or its licensors, as the case may be, shall have the right, at any time, to claim the authorship of any Content posted on this site and to object to any use, distortion or other modification of such Content.

Any reproduction, publication, distribution, display, modification, creation of derivative work from, or exploitation in any way of, the Content expressly authorized in writing by ARTEMEST and/or its licensors, shall be carried out by you for lawful purposes only and in compliance with all applicable laws.

3. Links to other web sites

artemest.com may contain links to other web sites, which are in no way connected to the web site or to ARTEMEST. ARTEMEST does not control or monitor such third party web sites or their contents. ARTEMEST shall not be held liable for the contents of such sites and/or for the rules adopted by them in respect of, but not limited to, your privacy and the processing of your personal data when you are visiting those web sites.

Please, pay attention when you access these web sites through the links provided on artemest.com and carefully read their terms and conditions of use and their privacy policies.

Our General Terms and Conditions of Use and Privacy Policy do not apply to the web sites of third parties. ARTEMEST provides links to other web sites exclusively to help its users in searching and surfing the Internet and to allow links to web sites on the Internet. When artemest.com provides links to other web sites, it does not recommend its users to access these web sites and it does not provide any guarantees to their web content or to services and products supplied and sold by these web sites to Internet users.

4. Links to ARTEMEST.COM

Please, contact ARTEMEST at the following e-mail address: info@artemest.com if you are interested in linking the Home page of artemest.com and other web pages which can be publicly accessible. You are requested to contact ARTEMEST for requesting our consent to linking artemest.com.

ARTEMEST grants links to artemest.com free of charge and on a non-exclusive basis. ARTEMEST is entitled to object to certain links to its web site in the event that the applicant who intends to activate links to artemest.com has, in the past, adopted unfair commercial or business practices which are not generally adopted or accepted by the market operators, or has made unfair competition activities vis-à-vis ARTEMEST or the latter's suppliers, or when the ARTEMEST fears that such practices or such activities might be adopted by the applicant in the future.

In any event, it is forbidden to post deep links (such as deep frames) to artemest.com or to use unauthorized meta-tags without ARTEMEST consent.

5. Disclaimers of content

ARTEMEST does not warrant that the contents of the web site are appropriate or lawful in other countries outside Italy. However, in the event that such contents are deemed unlawful or illegal in some of these Countries, please do not access this web site and, where you nonetheless choose to access it, we hereby inform you that your use of the services provided by artemest.com shall be your exclusive and personal responsibility.

ARTEMEST has also adopted measures to ensure that the content of artemest.com is accurate and does not contain any incorrect or out-of-date information. However ARTEMEST cannot be held liable for the accuracy and completeness of the content, except for its liability for willful misconduct or gross negligence and as otherwise provided for by the law.

Moreover, ARTEMEST cannot guarantee that the web site will operate continuously, without any interruptions and errors due to the connection to the Internet. In the event of any problem in using our web site please contact our Customer Care by visiting our Customer Care area or write to the following e-mail address: info@artemest.com. An ARTEMEST representative will be at your disposal to assist and help you to restore your access to the web site, as far as possible. At the same time, please contact your Internet services provider or check that each device for Internet connection and access to web content is correctly activated, including your Internet browser. The dynamic nature of the Internet and web content may not allow artemest.com to operate without any suspensions, interruptions or discontinuity due to updating the web site.

ARTEMEST has adopted adequate technical and organizational security measures to protect services on artemest.com, integrity of data and electronic communications, in order to prevent unauthorized use of or access to data, as well as to prevent risks of dissemination, destruction and loss of data and confidential/non confidential information regarding users of artemest.com and to avoid authorized or unlawful access to such data and information.

6. Our Business Policy

ARTEMEST has adopted a business policy; its mission consists of selling products through its services and its web site to "consumer" only". "Consumer" shall mean any natural person who is acting on artemest.com for purposes which are outside his or her trade, business or professional activity (if any). If you are not a consumer, please do not use our services for purchasing products on artemest.com. ARTEMEST shall be entitled to object to the processing of purchase orders from persons other than consumers and to any other purchase order which does not comply with the General Terms and Conditions of Sale and these General Terms and Conditions of Use.

7. Governing Law

These General Terms and Conditions of Use are governed by Italian law.