Artemest Buyer Protection
ARTEMEST BUYER PROTECTION
At Artemest we strive to bring you unique objects, carefully handmade by the best artisans in Italy: timeless pieces, crafted with passion to stand the test of time.
Our customers are some of the most discerning and demanding individuals on earth and we want to match their expectations: for this reason we are offering extensive guarantees to support their purchases with us.
14 Days Returns
You can change your mind within 14 days from receiving your order and safely return the product back to Artemest for a full refund. This applies to all products from all vendors, excluding customized items.
There are no restocking fees applied to your return - the only cost is the return shipment from your location to Artemest Warehouse in Milan (Italy). You can use your courier of choice.
Best Price Guaranteed
If you find a better price elsewhere we will match it, up to 30 days after your purchase. The policy applies to all items from the same exact manufacturer that are offered as new and with a comparable delivery service.
We ship to over 60 countries, guaranteeing the product will arrive in perfect conditions. Should a product arrive damaged, you always have the option to receive a new item, ask for a full refund or receive a price adjustment.
Customer Service You Can Speak To
Whenever you feel talking to a person could help, our customer service will be happy to help to support you.